Describe Cisco DNA Center workflows for configuration, monitoring, and management

📘CCNP Encore (350-401-ENCORE-v1.1)


1. What is Cisco DNA Center?

Cisco DNA Center (DNAC) is a centralized network management and automation platform.

It is used to:

  • Design networks
  • Configure devices
  • Monitor network health
  • Manage users, devices, and policies
  • Automate daily network tasks

Cisco DNA Center is:

  • Controller-based
  • GUI-driven (web interface)
  • API-enabled
  • Designed for enterprise networks

It works mainly with:

  • Cisco switches
  • Cisco routers
  • Cisco wireless controllers and access points

2. Why Cisco DNA Center Is Important for the Exam

For the CCNP ENCORE exam, you must understand:

  • The DNA Center workflow model
  • How configuration, monitoring, and management are done
  • The role of automation and assurance
  • High-level features (not deep configuration commands)

Cisco DNA Center uses a structured workflow, which makes network operations predictable and scalable.


3. Cisco DNA Center High-Level Architecture (Exam View)

Cisco DNA Center is built around three main workflow areas:

  1. Design
  2. Provision
  3. Assurance

These workflows work together in a logical order.

Design → Provision → Assurance

Supporting services include:

  • Policy
  • Automation
  • Inventory
  • Image management
  • User and device visibility

4. Cisco DNA Center Configuration Workflows

Configuration in Cisco DNA Center is template-based and policy-driven, not manual CLI.

4.1 Design Workflow

The Design phase is where the network is planned.

Key Design Components

Network Hierarchy
  • Area
  • Building
  • Floor

This structure:

  • Matches physical locations
  • Helps apply policies easily
  • Is required before provisioning devices
Network Settings
  • IP address pools
  • VLANs
  • Wireless SSIDs
  • DNS, NTP, DHCP settings
Device Credentials
  • CLI credentials
  • SNMP credentials
  • HTTPS/NETCONF credentials

These are used to securely communicate with devices.

Network Profiles
  • Define how devices should behave
  • Applied later during provisioning

4.2 Provision Workflow

The Provision phase is where configuration is pushed to devices.

Main Tasks in Provisioning

Device Discovery
  • Devices are discovered using:
    • IP range
    • Credentials
  • Discovered devices are added to inventory
Device Assignment
  • Devices are assigned to:
    • Site (area/building/floor)
    • Network profile
Automated Configuration
  • VLANs
  • Interfaces
  • Routing
  • Wireless settings

This configuration is:

  • Consistent
  • Automated
  • Repeatable

No manual CLI is required.


4.3 Template-Based Configuration

Cisco DNA Center uses configuration templates.

Types of Templates

  • Day-0 templates (initial setup)
  • Day-N templates (changes after deployment)

Templates:

  • Use variables
  • Are reusable
  • Reduce human errors

5. Cisco DNA Center Monitoring (Assurance) Workflows

Monitoring is handled by Cisco DNA Assurance.

5.1 What Is Assurance?

Assurance provides:

  • Network visibility
  • Performance monitoring
  • Issue detection
  • Root cause analysis

It uses:

  • Telemetry
  • Streaming data
  • Analytics

5.2 Network Health Monitoring

Cisco DNA Center shows a Network Health Score.

Health is measured for:

  • Network devices
  • Clients
  • Applications

Health indicators include:

  • Latency
  • Packet loss
  • Jitter
  • Device availability

Scores are color-coded:

  • Green (healthy)
  • Yellow (warning)
  • Red (problem)

5.3 Client Health Monitoring

Cisco DNA Center monitors:

  • Wired clients
  • Wireless clients

It tracks:

  • Authentication success/failure
  • IP address assignment
  • Connectivity issues
  • Roaming problems

This helps identify:

  • User experience problems
  • Access issues

5.4 Application Visibility

Cisco DNA Center can identify:

  • Applications running on the network
  • Application performance issues

It integrates with:

  • NBAR
  • Application telemetry

This allows:

  • Application-level troubleshooting
  • Policy enforcement based on applications

6. Cisco DNA Center Management Workflows

Management workflows focus on ongoing operations.


6.1 Inventory Management

Cisco DNA Center maintains a device inventory.

Inventory includes:

  • Device model
  • Software version
  • Serial number
  • Role (access, distribution, core)

Devices can be:

  • Added
  • Removed
  • Updated centrally

6.2 Software Image Management (SWIM)

Cisco DNA Center provides centralized image management.

Key features:

  • Image repository
  • Image compliance checks
  • Automated upgrades

Benefits:

  • Consistent software versions
  • Reduced downtime
  • Scheduled upgrades

6.3 Policy Management

Policies are managed using Cisco SD-Access concepts.

Policies define:

  • Who can access what
  • How traffic flows
  • Security segmentation

Policy elements include:

  • Virtual Networks (VN)
  • Scalable Group Tags (SGT)
  • Access control policies

6.4 Automation and APIs

Cisco DNA Center supports:

  • REST APIs
  • External automation tools
  • Integration with third-party systems

This allows:

  • Programmatic configuration
  • Monitoring automation
  • Integration with ITSM tools

7. Cisco DNA Center Security and Access Control

Cisco DNA Center uses:

  • Role-Based Access Control (RBAC)

Roles define:

  • Who can view
  • Who can configure
  • Who can manage devices

This improves:

  • Security
  • Operational control

8. Benefits of Cisco DNA Center (Exam Summary)

Cisco DNA Center provides:

  • Centralized management
  • Network automation
  • Consistent configuration
  • Real-time monitoring
  • Faster troubleshooting
  • Reduced operational errors

9. Key Exam Points to Remember

✔ Cisco DNA Center uses Design → Provision → Assurance
✔ Configuration is template-based, not CLI-based
✔ Assurance provides network, client, and application health
✔ Inventory and image management are centralized
✔ Policies are software-defined and scalable
✔ Focus is on workflows, not command syntax


10. Final Exam Tip

For CCNP ENCORE, you are not expected to configure DNA Center in detail.
You must:

  • Understand what each workflow does
  • Know how configuration, monitoring, and management are handled
  • Recognize DNA Center benefits and use cases

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